Fees and Insurance

Sliding scale is based on combined family income:

$150-$175 per 50-minute session

$200-$250 per 80-minute session

$250 intake session

$25 per group session

$100 per 50-minute session

$150 per 80-minute session

$150 intake session

Documentation Fee $50 per 30 minutes

Therapy Owls charges $50 for every 30 minutes a therapist needs to write a requested letter or complete documentation on your behalf. Documentation includes but is not limited to: ESA letters, special accommodation letters, return to work letters, FMLA forms, disability forms, legal documents, proof of treatment letters, and other report writing. These requests are not covered by insurance and are billed to your credit card on file. You must be a current counseling client to request this service.

Clients are billed for consultation services more than 10 minutes. Examples include phone/video calls, family calls or meetings, and consulting with other professionals. Insurance may pay for all or part of this service.

Initial consultations are free for new clients.

Therapy Owls accepts all major credit cards, cash, and Zelle payments.

All clients are required to have a credit card on file.

Your co-payments, self-pay fees, deductibles, and missed session fees are automatically billed to your credit card unless prior arrangements have been made to pay by cash, check, or Zelle.

The time of your scheduled appointment is reserved for you. If you cannot attend a session, please make sure you cancel at least One Business Day beforehand, or you will be charged $100 for the first late cancellation, missed appointment, or rescheduling request made the day of your scheduled appointment, and the full session fee of $135-$175 thereafter. Saturdays and Sundays are NOT considered business days. Monday cancellations should be made by Friday the week before. We appreciate more than 1 Business Day notice when possible. Frequent cancellations (3 or more in 6 months or 2 consecutive) and/or missed appointments may result in the termination of treatment.

The only exception to this cancellation policy is in the event of a serious emergency. We offer one grace for these purposes every six months. Work issues and illnesses are unfortunate but do not constitute emergencies. Some examples of serious emergencies are car accidents and deaths in the family. This cancellation policy also applies even if missing the appointment was an unintentional act. In the event of prohibitive weather or illness, we can conduct the session on the phone or via telehealth.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. The Good Faith Estimate is provided with your initial documentation requirements and below for download.

Good Faith Estimate