Fees and Insurance
Insurance
Therapy Owls' licensed therapists accept:
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- Aetna
- Aetna Better Health
- Anthem Blue Cross Blue Shield
- Anthem Healthkeepers Plus
- Cigna/Evernorth
- Sentara (formerly) Optima
- Optima Medicaid
- Optum/United Healthcare
- Tricare Out-Of-Network
- *Self-Pay clients
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Residents in Counseling accept:
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- Aetna
- Anthem Healthkeepers Plus
- Cigna/Evernorth
- Optima Medicaid
- *Self-pay clients at a reduced rate
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*We accept Self-Pay clients who are out-of-network or who do not wish to use their insurance plans. For out-of-network, your services may be covered in full or in-part depending on your current health insurance provider or employee benefit plan. Please get in touch with your insurance provider to verify how your plan compensates you for psychotherapy/counseling services. Our superbills provide all the information required for insurance reimbursement for our services. Each superbill should be submitted by you to your insurance company.
Self-Pay Fees for Licensed Therapists
Sliding scale is based on combined family income:
$130-$175 per 50-minute session
$190-$250 per 80-minute session
$250 per 80-minute intake session
$25 per group session
Self-Pay Fees for Residents in Counseling
$90 per 50-minute session
$130 per 80-minute session
$150 per 80-minute intake session
Payment
Therapy Owls accepts all major credit cards, cash, and Zelle payments.
All clients are required to have a credit card on file.
Your co-payments, self-pay fees, deductibles, and missed session fees are automatically billed to your credit card unless prior arrangements have been made to pay by cash, check, or Zelle.
Cancellation Policy
The time of your scheduled appointment is reserved for you. If you cannot attend a session, please make sure you cancel at least One Business Day beforehand, or you will be charged $100 for the first late cancellation, missed appointment, or rescheduling request made the day of your scheduled appointment, and the full session fee of $130-$175 thereafter. Saturdays and Sundays are NOT considered business days. Monday cancellations should be made by Friday the week before. We appreciate more than 1 Business Day notice when possible. Frequent cancellations (3 or more in 6 months or 2 consecutive) and/or missed appointments may result in the termination of treatment.
The only exception to this cancellation policy is in the event of a serious emergency. We offer one grace for these purposes every six months. Work issues and illnesses are unfortunate but do not constitute emergencies. Some examples of serious emergencies are car accidents and deaths in the family. This cancellation policy also applies even if missing the appointment was an unintentional act. In the event of prohibitive weather or illness, we can conduct the session on the phone or via telehealth.
Any Other Questions
Please contact Therapy Owls for any additional questions you may have. We look forward to hearing from you!